Website Care & Maintenance

If you know you don’t have, or want, the in-house expertise for a successful website, this might be your best business decision yet.

Focus on the work YOU need to do.

And we’ll focus on making sure your website is doing what it needs to do.

Website maintenance is essential.

News flash: There’s no such thing as a maintenance-free website.

Your website is like a digital version of a houseplant: it needs regular care and attention in order to thrive. Like any other software it needs to be kept up to date. 

Your website does not thrive on neglect. Your once-beautiful digital “houseplant” is dying – or dead.

It’s not reaching your customers, your customers can’t find you, and search engines don’t like you.

The solution: Find someone you trust to maintain your site.

Signs of a Neglected Website

These are just four of the most common problems we see, but there are so many more.

Too slow

Slow & laggy doesn't win the race, but your site probably didn't start out that way. Over time, things can get bogged down.


Compromised security means your site and your users are vulnerable to attacks. As users get more and more savvy online, this is not an acceptable risk.

Reduced trust

A poor user experience results in lower trust in you and your brand perception online.

Google doesn't like you

A poor user experience (UX) translates to poor search engine ranking - and not just on Google.

Why sign up for maintenance?

We’re all about empowering our clients to have functional, findable websites. But we know that sometimes you don’t have the time or the technical know-how, in house, to manage your website yourself.

We monitor your site performance and analyze trends. If we see your speed start to drop, we’ll identify it, figure out what’s going on – and fix it.

Let’s face it, there are no guarantees. But if your software is kept up-to-date, you reduce the risk of compromising the security of your website.

Continued monitoring and updating means your site will look clean, fresh, AND be up to date.

Search engines are like fair-weather friends: they only like you when all the conditions are right. Over the years, we see more and more emphasis on websites providing an exceptional user experience. With regular care and maintenance, your user experience will be better. And over time, search engines will be friends with your site again.

On-site and off-site backups, so that if something unexpected happens, we can get you back up and running as quickly as possible. Because when something breaks, you don’t have time to start from scratch!

We’re the in-house support you don’t need to keep in-house.

Our Care & Maintenance Package includes Back End Work as well as minor Content Editing. If you need something that is not shown below, get in touch!

Front End Work

Content Editing

Our Care & Maintenance package includes up to 3 of these tasks per month. 

These are tasks that affect the public, visible end of your website, such as adding blog posts or replacing images on a page.

New Blog Posts

Publishing new blog posts from text documents provided

Minor Page Edits

Adding, removing, or editing text on existing pages


Upload and optimize provided images and adding to web pages


Editing or updating widgets


Modifying and testing existing contact forms


Modifying navigation menu items

Upload PDF

Upload PDF documents to website


Manage and moderate comments

Okay, What Else is Included?

The back of your website is where the heavy lifting happens.

This is where small problems can become very big problems, very quickly!

Back End Work

This is work that affects your user’s experience. It includes managing the software which keeps everything running well.

*Troubleshooting issues may require additional fees.

CMS Updates

Major and minor updates

Theme Updates

Updating theme options and verifying function


Managing and setting up simple plugins or apps


Managing and adding redirects to avoid errors


Installing up-to-date tracking and analytics

Site Performance

Performance and Pagespeed monitoring


Minor troubleshooting for plugin and theme compatibility


Over time, some software might be discontinued and need to be replaced.

Choose Your Plan

If you are not already part of our client community, we will need to evaluate your site to be sure our Care Package is the right fit for you. Please Request an Evaluation.

Pay Per Year

$ 3700
Per Year

Save two months by paying in full.

Prices listed in Canadian dollars and may be subject to tax.
  • Up to 3 Content Updates per Month
  • Back End work as shown above
  • Monthly Reports to keep you informed
  • Regular, Reliable Backups
Best Deal

Pay Per Month

$ 370
Per Month

Be reassured your website is looked after properly.

Prices listed in Canadian dollars and may be subject to tax.
  • Up to 3 Content Updates per Month
  • Back End work as shown above
  • Monthly Reports to keep you informed
  • Regular, Reliable Backups
“[Our website] was very stressful and difficult for our whole board of directors to deal with. I'm not very computer-y myself, and I used to lose sleep worrying about how we were going to deal with the website. Now that we have Steph looking after it for us, we don't even have to think about it.”
Adrienne Wood
Windsor Township Business Association
“We’re a small team providing specialized services, so I don’t have the time to manage [the website] myself. Having it was actually more of a chore than anything else... I can rely on Steph and her expertise to handle any questions I have.”
Maureen Perry
Recovered Treasures Furniture Restoration


We’ll take a look and assess, and give our best estimate as to what needs to be done and how long it will take to fix. Request an Evaluation today.

Our care & maintenance package applies to WordPress and Shopify clients only.

We’ll collect the access information we need for your site and run a preliminary evaluation. If it’s been a long time or there are significant updates required, we’ll contact you with any additional setup requirements.

Send us an email and we’ll get back to you within 24 hours. The edits covered by your maintenance package are included in our list above. 

Only someone who’s never had a problem will ask this question! We back up your site daily and store backups on and off-site for 90 days, so we can get you back up and running as quickly as possible if something happens.

If you’ve already noticed a problem, get in touch with your service provider FIRST, and don’t put it off. The longer you wait, the more likely your website will be blacklisted and it will be even harder to get back online.

Major rework is not covered by our maintenance plan. Take a look at our Website Rejuvenation page or contact us for a consultation.

No. Your hosting fee is an annual cost to your web host, and is not included in maintenance.

If you need assistance with email configuration, we may be able to help with this. 

As with any technology, we cannot guarantee a problem-free website. We want to help and support you throughout your business career, so we do our best to ensure that what you have is working as expected. And we keep reliable backups in case they’re needed.

You can cancel anytime by emailing 

Don't let your website fade into oblivion.

Keep your website happy, and your visitors and search engines will be happy too.

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